Privacy Policy

1. Data Controller

For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, the data controller responsible for the personal data processed in connection with the 8k8k platform (accessible at 8k8k.lat) is the operating entity behind 8k8k Casino, operating in accordance with applicable Philippine gaming and data privacy regulations.

All data privacy inquiries, requests to exercise data subject rights, and formal complaints should be directed to our Data Protection Officer (DPO) via the contact details provided in Section 14 of this policy.

2. Personal Data We Collect

8k8k collects the following categories of personal data from registered players and platform visitors:

8k8k does not collect sensitive personal information (as defined under RA 10173, such as racial origin, health information, or political affiliations) unless specifically required by law or with your explicit consent.

3. How We Collect Your Data

8k8k collects personal data through the following means:

• Direct registration: Information you provide when creating or updating your 8k8k account;
• KYC verification: Identity documents uploaded during the verification process;
• Payment processing: Transaction records generated when you deposit or withdraw via GCash, Maya, BPI, BDO, Metrobank, 7-Eleven, USDT, or Coins.ph;
• Platform activity: Gaming records, session logs, and activity data generated automatically as you use the platform;
• Support interactions: Information provided when you contact our live chat or email support team;
• Cookies and technical tracking: Automatically collected device and browsing data as described in Section 9.

4. Purpose of Processing and Legal Basis

8k8k processes your personal data for the following purposes, each supported by a lawful basis under RA 10173:

• Account management and authentication — necessary for the performance of the contract between you and 8k8k;
• Identity verification (KYC) — required by applicable Philippine AML regulations and PAGCOR compliance obligations;
• Payment processing — necessary for the fulfilment of deposit and withdrawal transactions;
• Fraud prevention and security monitoring — legitimate interest of 8k8k and legal obligation under applicable financial crime regulations;
• Responsible gaming compliance — legal obligation, including the enforcement of the 21+ age requirement and self-exclusion programmes;
• Customer support — necessary for the performance of the platform service contract;
• Platform analytics and improvement — legitimate interest, used only in anonymized or aggregated form where possible;
• Marketing communications — based on your explicit consent, which you may withdraw at any time.

5. Disclosure to Third Parties

5.1 Service Providers

8k8k shares personal data with carefully selected third-party service providers that process data on our behalf, strictly to enable platform operations. These include:

• Payment processors and e-wallet providers (GCash/Maya API integrations, banking partners);
• Game content providers (Pragmatic Play, PG Soft, Jili, Evolution Gaming, and others) — limited to session tokens and anonymous identifiers;
• Identity verification service providers for KYC document processing;
• Customer support platform providers;
• Cloud hosting and infrastructure providers.

All third-party processors are bound by data processing agreements that prohibit unauthorized use of your data and require implementation of appropriate security measures.

5.2 Regulatory and Legal Disclosures

8k8k may disclose personal data to regulatory bodies (including PAGCOR and the Anti-Money Laundering Council), law enforcement agencies, and courts when required by applicable Philippine law, a valid court order, or a lawful regulatory request. We will only disclose the minimum data necessary to satisfy the legal obligation.

5.3 No Sale of Data

8k8k does not sell, rent, trade, or otherwise transfer your personal data to third-party commercial entities for their marketing purposes.

6. International Data Transfers

Some of 8k8k's third-party service providers, including certain game content providers and cloud infrastructure providers, may be located outside the Philippines. Where personal data is transferred to recipients in jurisdictions that do not provide an equivalent level of data protection to that provided by Philippine law, 8k8k ensures that appropriate safeguards are in place — including contractual data processing clauses consistent with NPC guidelines — before any transfer is made.

7. Data Retention

8k8k retains personal data for the minimum period necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by applicable Philippine law.

• Active account data: Retained for the duration of the account relationship;
• KYC documents: Retained for a minimum of five (5) years following account closure, in compliance with AML regulations;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• Gaming history: Retained for a minimum of three (3) years for dispute resolution and regulatory audit purposes;
• Support communications: Retained for two (2) years from the date of the most recent interaction;
• Technical and log data: Typically retained for ninety (90) days unless required longer for security investigation purposes.

Upon expiry of the applicable retention period, data is securely deleted or anonymized in accordance with 8k8k's data disposal procedures.

8. Security Measures

8k8k implements a layered security framework to protect your personal and financial data:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 8k8k platform;
• Encryption at rest for sensitive data stored in 8k8k databases;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Multi-factor authentication requirements for internal administrative system access;
• Continuous monitoring and intrusion detection systems;
• Regular third-party security audits and penetration testing.

While 8k8k takes all reasonable and practicable steps to protect your personal data, no transmission over the internet and no data storage system can be guaranteed to be completely secure. In the event of a personal data breach that is likely to result in significant harm to data subjects, 8k8k will notify the National Privacy Commission and affected individuals in accordance with the timelines required under RA 10173 and its IRR.

9. Cookies and Tracking Technologies

The 8k8k platform uses the following types of cookies and similar technologies:

• Essential cookies: Required for basic platform functionality, including maintaining your login session and security tokens. These cannot be disabled without disrupting core platform features;
• Functional cookies: Used to remember your preferences, such as language settings and display options;
• Analytics cookies: Used to collect anonymized data about how players use the platform, helping us identify and fix performance issues. Analytics data is not linked to your personal identity;
• Security cookies: Used to detect and prevent fraudulent activity and unauthorized account access.

8k8k does not use advertising or cross-site tracking cookies. You may manage cookie preferences through your browser settings, though disabling essential cookies will impair your ability to use the platform.

10. Your Data Subject Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 8k8k:

• Right to be informed: You have the right to be notified of how your personal data is collected and processed — which is the purpose of this Privacy Policy;
• Right of access: You may request a copy of the personal data we hold about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time;
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: You may file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer as described in Section 14. We will respond to verified data subject requests within thirty (30) days of receipt.

11. Children's and Minors' Privacy

The 8k8k platform is strictly intended for individuals aged 21 years and above, in accordance with PAGCOR regulations governing online gambling in the Philippines. 8k8k does not knowingly collect personal data from individuals under the age of 21.

If 8k8k becomes aware that personal data has been collected from a person under 21 years of age, such data will be promptly deleted, the associated account will be closed, and any transactions will be voided. If you have reason to believe that a minor has accessed the 8k8k platform using your or another person's account, please contact our support team immediately.

12. Marketing Communications

With your consent at registration, 8k8k may send you promotional communications relating to bonuses, new games, special events, and other 8k8k offers via SMS, email, or in-platform notifications. These communications are always from 8k8k and are never shared with third-party marketers.

You may withdraw your consent for marketing communications at any time by updating your notification preferences in your 8k8k account settings, or by contacting our support team. Withdrawal of marketing consent does not affect the processing of data for operational purposes (e.g., transaction confirmations, security alerts).

13. Changes to This Privacy Policy

8k8k may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. The "Last Updated" date at the top of this page will be revised whenever material changes are made. Where changes are significant, 8k8k will notify registered players via email or in-platform notification prior to the changes taking effect. Continued use of the 8k8k platform following such notification constitutes acceptance of the updated policy.

14. Contact and Data Protection Officer

For any data privacy-related inquiries, requests to exercise your data subject rights, or formal complaints, please contact 8k8k's Data Protection Officer through the following channels:

Platform: 24/7 live chat support, accessible inside the 8k8k platform after login. Select "Data Privacy" as the subject of your enquiry.

Email: [email protected] — please use the subject line "Data Privacy Request – [Your Username]" for faster routing.

8k8k Casino  |  8k8k.lat  |  Operated under applicable Philippine gaming regulatory guidelines. RA 10173 compliant.